Loyalty Program2019-09-17T16:55:11+00:00

LOYALTY PROGRAM

Customized loyalty program that makes your customers feel special

Make every customer interaction count

All-in-one membership solution for your business, empowered to bring the personalized customer experience to your members, and the highest level of functionality and flexibility to your employees.

It is more than just a software, it is an essential tool to understand, analyze, and serve your members in a variety ways, including customized offers, discounts, rewards, vouchers, gift cards and many more!

Our company services are aimed at building fully-integrated customer value management solutions  – providing a 360-degree view of every individual customer’s needs, preferences and behaviour to assist in shaping highly-targeted campaigns. A truly omni-channel approach unifies the experience on the front end, and on the back end, collecting and tracking all client information in a single CRM hub.

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WHY LOYALTY PROGRAM IS CRUCIAL?

Martech, 2018
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83% of customers agree that loyalty programs make them more likely to buy more.
The probability of an existing customer to make a purchase is 60-70% higher than of a new one.
87% of customers consider loyalty program as an important part of relationships with business.

KEY BENEFITS FOR BUSINESS

A good loyalty scheme, with benefits that the customer values, will encourage them to shop with you more often and to choose you over your competitors. The information you collect from your customer can also help you to target your marketing.

EMPOWER YOUR EMPLOYEES : 

Access administrator console 

Customize loyalty points or rewards based on your goals

Automate scenarios for tier-based programs

Optimize engagement through powerful insights into user behaviour and preferences

EMPOWER YOUR MEMBERS : 

Access account via website or mobile app

Earn and redeem loyalty points whether they’re using app, site, social media, or engaging in store

Keep updated about recent offers & discounts

Share your content on their social media pages or blogs

PREDICTIVE & EXPLORATORY ANALYTICS

ENHANCED CUSTOMER INTERACTION

INCREASING PROFITABILITY

VALUE WE DELIVER

  • Provide the business with the ability to manage Profiles, Passwords, Member Details, Activation and Deactivation options.

  • Seamlessly integrate legacy software for Inventory, Accounting, CRM and much more for an efficient operation.

  • Create dashboards and reports to track and analyze data, and to understand your customer’s behaviour.

MAIN FEATURES

Customer Retention

Loyalty programs can dramatically increase customer lifetime value. An effective loyalty program will also improve retention by decreasing the value of purchases made through competitors.

Valuable Customer Data 

Companies can use the data for omnichannel, offline, and eCommerce segmentation, tailoring their offerings to specific groups of customers.  It gives a complete view of customer behaviour, buying habits, that customer can use to invigorate its inventory, pricing, and promotional planning. 

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Customer Curiosity

Customers are driven by curiosity. Rewards programs are like a game. They want to find out what comes next, how to beat the next level, and what the final outcome is like. This is exactly the kind of behaviour that you want to encourage.

Higher Cart Value

The loyalty program can also bring relief by increasing demand in slow seasons. It can offer extended warranties after an item is purchased, suggest accessories that go well with the purchased item, and provide discounts on related purchases.

WHY TO CHOOSE US?

CONTACT US FOR CONSULTATION

We believe that the success of any project lies in the clear communication between a client and us.

Feel free to contact us for consultation with our team!

CONTACT US

OUR CUSTOMERS

OFFICE LINE

WORKING HOURS

9:00am – 6:00pm