LOYALTY PROGRAM
Customized loyalty program that makes your customers feel special
Make every customer interaction count
All-in-one membership solution for your business, empowered to bring the personalized customer experience to your members, and the highest level of functionality and flexibility to your employees.
It is more than just a software, it is an essential tool to understand, analyze, and serve your members in a variety ways, including customized offers, discounts, rewards, vouchers, gift cards and many more!
Our company services are aimed at building fully-integrated customer value management solutions – providing a 360-degree view of every individual customer’s needs, preferences and behaviour to assist in shaping highly-targeted campaigns. A truly omni-channel approach unifies the experience on the front end, and on the back end, collecting and tracking all client information in a single CRM hub.
WHY LOYALTY PROGRAM IS CRUCIAL?
Martech, 2018
KEY BENEFITS FOR BUSINESS
A good loyalty scheme, with benefits that the customer values, will encourage them to shop with you more often and to choose you over your competitors. The information you collect from your customer can also help you to target your marketing.
EMPOWER YOUR EMPLOYEES :
Access administrator console
Customize loyalty points or rewards based on your goals
Automate scenarios for tier-based programs
Optimize engagement through powerful insights into user behaviour and preferences
EMPOWER YOUR MEMBERS :
Access account via website or mobile app
Earn and redeem loyalty points whether they’re using app, site, social media, or engaging in store
Keep updated about recent offers & discounts
Share your content on their social media pages or blogs
PREDICTIVE & EXPLORATORY ANALYTICS
ENHANCED CUSTOMER INTERACTION
INCREASING PROFITABILITY
VALUE WE DELIVER
Provide the business with the ability to manage Profiles, Passwords, Member Details, Activation and Deactivation options.
Seamlessly integrate legacy software for Inventory, Accounting, CRM and much more for an efficient operation.
Create dashboards and reports to track and analyze data, and to understand your customer’s behaviour.
MAIN FEATURES
Customer Retention
Loyalty programs can dramatically increase customer lifetime value. An effective loyalty program will also improve retention by decreasing the value of purchases made through competitors.
Valuable Customer Data
Companies can use the data for omnichannel, offline, and eCommerce segmentation, tailoring their offerings to specific groups of customers. It gives a complete view of customer behaviour, buying habits, that customer can use to invigorate its inventory, pricing, and promotional planning.
Customer Curiosity
Customers are driven by curiosity. Rewards programs are like a game. They want to find out what comes next, how to beat the next level, and what the final outcome is like. This is exactly the kind of behaviour that you want to encourage.
Higher Cart Value
The loyalty program can also bring relief by increasing demand in slow seasons. It can offer extended warranties after an item is purchased, suggest accessories that go well with the purchased item, and provide discounts on related purchases.
WHY TO CHOOSE US?
Our team is the unique combination of experienced professionals in a variety of fields, including software development, UX & UI, ERP solutions, Cloud Technologies, Web & Mobile App Development, eCommerce, PWA, Artificial Intelligence, Machine Learning, Business Intelligence & Analytics, Internet of Things (IoT) and many more.
Our Team, with members from 15 countries, is the mix of creativity, innovative ideas, and rich experience.
BigLedger is a technology- and innovation-driven company, where the corporate vision and philosophy lie in embracing the latest technologies and using them to provide the service of a highest quality to our clients.
Latest Technologies. Only the best next-generation tools. Innovation at the core of the business.
Bigledger has a rich portfolio of successful client projects, where the key priority has been placed on understanding and careful analysis of the customer needs, wants and preferences. Handcrafted with a customer in mind, every project is a unique combination of in-depth research, strong expertise, and continuous communication throughout the process.
The Experience Your Client Wants, The Tools Your Team Needs
CONTACT US FOR CONSULTATION
We believe that the success of any project lies in the clear communication between a client and us.
Feel free to contact us for consultation with our team!
OUR CUSTOMERS
